Sophos Anti-Virus

 

 

Prior to installing Sophos, please be aware of the following:

  • You must first completely uninstall and remove other virus software, like Norton, MacAfee, Symantec, or Trend. This can be done using "Add or Remove Programs" in the Windows Control Panel. Pre-existing or current versions of Sophos can remain as they will be auto removed during installation. If you are having difficulty removing a Symantec product, try their removal tool.
  • Some viruses have been known to disable one's ability to install anti-virus software. If your PC is infected you must first remove the virus either manually or with tools. If you are unsure as to how this is done you best contact OIT Desktop Support for assistance in the removal of the virus.
  • This installation includes Sophos AutoUpdate. This makes it possible for Sophos Anti-Virus to keep up-to-date via an Internet connection, even from off campus. The client will update every 6 hours.
  • To download this software you will need to use your Williams College username and password to authenticate.

 

 

Sophos Anti-Virus Installer v7 for Win XP, Vista

Windows Instructions:

  • To watch the progress of the installation just right click on the blue shield near your system clock and choose “View updating status”
  • The installer is automated and requires no user intervention.
  • The shield will remain solid blue when the installation is complete.

 

Attention: In August of 2008 OIT became aware of the fact that Sophos AntiVirus is not designed for and will not install or update on Vista Home Basic. We were initially unaware of this as we do not own, use or recommend this particular flavor of Vista. Please try either of these free SafeConnect (“Impulse”) recognized alternatives: AVG or Bitdefender.

If you have successfully installed Sophos AntiVirus on a supported Windows system, like Vista Home Premium, Business, or Enterprise it will function and update.

* Some Vista users - If you see the error: “Sophos error 3057:There was an unexpected error while attempting to create, repair or delete a user account”, you must do the following prior to installing Sophos Anti Virus on Vista:

1 - Click the Start button and in the Start Search field, type regedit. Press Enter.

2 - Expand HKEY_LOCAL_MACHINE

3 - Right Click on SOFTWARE and select Permissions

4 - Click Add and add your user name (the current user) to the list of Allowed Users.

5 - Grant the current user Full Permissions and click OK.

6 - Run the Sophos installation.

Sophos Anti-Virus Installer v4.9 for Mac OS X 10.4 (Tiger) and 10.5 (Leopard)

Mac Instructions:

  • Simply download and mount the DMG by double clicking it and then install the package within by double clicking the “Sophos Anti-Virus.mpkg” file.

*NEW !

  • Upon completion, Sophos Anti-Virus should be automatically configured for automatic updating and the real-time scanner pre-enabled to remove viruses when they are seen.
  • To manually update, click on the blue shield on your clock bar and choose “Update Down.”

 

Sophos News:

-          Watch the results of the most recent customer feedback survey.

 

Please visit the OIT Virus Center for additional information.

 

 

Last updated on Friday 03/25/2009 19:05 EST